FAQs

General Data Protection Regulation(GDPR)

• What is GDPR?
• Unroll.me's Terms of Service
• Unroll.me's Privacy policy
• Can I chat with someone about this?
• My account was mistakenly terminated but I don’t live in the EU.
• I'm an American living in the EU, and my account was terminated. Why?

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App User Guides

• iOS User Guide
• Android User Guide

General

• Why can't I use Unroll.Me with my browser?
• What does it mean to become part of Slice Intelligence’s online shopping panel?
• What do we do with your data?
• Which languages does Unroll.Me support?
• What is Unroll.Me?
• What email providers do you support?

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Signing Up

• How do I sign up for Unroll.Me?
• Can I add multiple email addresses to one account?
• When I sign up with my Verizon account, why does it ask me to enter Yahoo credentials?
• I just signed up. Where is my “Unroll.Me” folder?

Help!

• Help! My AOL account isn't connecting to Unroll.me.
• Help! I didn't get my Rollup today!
• How can I get in touch with the Unroll.Me support team?
• Emails are disappearing from my inbox — what can I do?
• I can't login with my iCloud account. What should I do?

The Rollup

• What is the Rollup?
• Are there different ways to view the Rollup?
• Can I add my own custom categories?
• Can I delete emails in my Rollup?
• Deactivating your Rollup
• Does the Rollup affect any of my existing filters or labels/folders?

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Editing Your Subscriptions

• How does Unroll.Me unsubscribe me from a subscription?
• How do I edit my email subscriptions?
• My subscriptions are not being detected. How can I manually add them?

Settings

• If I deleted my 'Unroll.Me' folder, does that mean my account was deleted?
• What happens to my previous emails if I delete my account?
• How do I access the Settings?
• Can I deactivate my Rollup?
• Changing your Rollup delivery time
• How do I delete my Unroll.Me account?